| Q. Many of our Door Jobs have several types of Door
Styles and materials on the same job. The upper cabinets have
one style (perhaps Arched Doors), while the lower cabinets have
Square Doors, and other parts of the job have a completely different
door style and material. Can DoorlisterŽ handle this? |
| A. DoorlisterŽ can handle an unlimited number of door styles
and materials per job. |
| Q. We have a some customers that order doors in metric
sizes but we use inches in our shop. Is there a way to enter
orders in millimeters, have the Invoice Sent to the customer
in millimeters (so it is like they ordered) but have DoorlisterŽ
calculate the shop cutting lists in inches? |
| A. Yes, you can enter orders in inches or millimeters and
choose to have the customer reports printed out in inches or
millimeters and have the shop cutting lists put out in inches. |
| Q. We price doors by the square foot but it depends
on the material and door style as to what the price is. Can
DoorlisterŽ handle this type of pricing structure. |
| A. As you know, the intricacies of pricing custom cabinet
doors is out of the bounds of most accounting programs, but
DoorlisterŽ is designed for your type of business. DoorlisterŽ
lets you establish not only and unlimited number of Door Styles,
but also an unlimited number of materials and price columns
for the materials. You can have a design (or setup) charge
for
a door style and also a square foot price for each door style.
You can also have a minimum price each or a minimum
square footage for each door style. If you have a price structure
that is important to you and you think that DoorlisterŽ may
not
be able to handle it, give us a call and we will discuss it. |
| Q. We have Tiger® Stops and want to know if DoorlisterŽ
will send parts to the Tiger Stops |
| A. DoorlisterŽ has a built in export capability to send CSV
(Comma Separated Values) files designed to be compatible with
(imported into) Tiger Link Software. The Tiger sink software
then loads these files and sends them to the Tiger Stops.
If
you have the tiger stops without the Tiger Link Software, then
you will need to upgrade and get the Tiger Link Software working
with your stops first. If your Tiger Link Software is on your
network, then you can tell DoorlisterŽ where (what drive and
directory) to send the data and it will automatically be
sent there. If your Tiger Link Software is isolated from your
computer network or you don't have a network, then you can
save the data files to disk and move them that way. |
| Q. We need to be able to send Invoice information
to our accounting software. Can DoorlisterŽ do this? |
| A. DoorlisterŽ has an optional connection module for QuickBooks®.
For other accounting packages, we can almost always build a
custom method if transferring DoorlisterŽ data to the accounting
package. This is done on a case by case basis and will be priced
separately. See QuickBooks connections
for more information |
| Q. We want to get DoorlisterŽ, but we already have
a door program and have made many custom reports over the
years.
Is there any way to match reports that
we are used to? |
| A. Our core business is software development and customizing
DoorlisterŽ to fit your needs is one of the main ways that
DoorlisterŽ
has grown over the years. We often make custom reports for
specific situations. Usually we have you send us a sample
of
what you want by FAX or Email and then we will give you a
quote
to have your report built into DoorlisterŽ. |
| Q. We are concerned about the time it will take to
setup DoorlisterŽ and get it running at our facility. Do
you
have someone that can come to our location to help setup
DoorlisterŽ and train our people? |
| A. Many companies set up DoorlisterŽ themselves but others
choose to have our staff come out and help with the setup and
training. We will travel to "anywhere" to help setup
DoorlisterŽ and provide training. |
| Q. What about technical support and software upgrades,
do you give free technical support? |
| A. DoorlisterŽ comes with 90 days free technical support and
upgrades. After that our "On Track" service program
includes free technical support and free upgrades. See "On
Track Service" for details. |
| Q. When customers call and ask about the status of
their jobs in the shop we have to call or run out there and
find the job to see what is happening. Can DoorlisterŽ track
the progress of jobs in the shop? |
| A. DoorlisterŽ has an optional "Job
Tracking Module" that lets you track a
jobs through all the steps of your manufacturing processes.
With this
module, you can check the status of any job "instantly".
See Job Tracking Module
for more details. |
| Q. If I have computers located in the shop running
DoorlisterŽ, what is to stop employees from changing jobs or
parts on a job, checking pricing etc? |
| A. DoorlisterŽ has a security
module that lets you establish security levels for each
employee having access to DoorlisterŽ. With this module,
you can help
control who can do what within DoorlisterŽ. See Security
Module for more information. |
| Q. DoorlisterŽ sounds interesting, but it is a lot
of money. Is there a way we can get a demonstration of DoorlisterŽ
to see how it really works? |
| A. We can give you a live demonstration of DoorlisterŽ. During
the demonstration you can see DoorlisterŽ in action and see how
easily it takes and order and "instantly" creates
not only complicated Invoices but shop cutting lists as well.
See "Live-Demo"
for details. |
